Frequently Asked Questions
Everything you need to know about your home improvement journey with Leeper Hardware.
What is the standard shipping time for hardware supplies?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer a warranty on power tools?
Yes, all power tools sold at Leeper Hardware come with a standard 1-year manufacturer warranty. Extended protection plans are also available for purchase at checkout.
Can I return an item if it doesn't fit my project needs?
We offer a 30-day return policy on most unused items in their original packaging. Please note that custom-mixed paint and cut-to-size lumber are non-refundable.
Do you provide bulk discounts for contractors?
Absolutely. We offer competitive tiered pricing for bulk orders and professional accounts. Please contact our sales team directly for a custom quote.
Is in-store pickup available for online orders?
Yes, you can select 'In-Store Pickup' at checkout. You will receive an email notification as soon as your items are ready, usually within 2 to 4 hours.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay, Google Pay, and PayPal.